PLEASE HELP ME Exclamation Exclamation Exclamation

Salutations.
I have a big problem. Yesterday I was trying to install a program and I went into TI Connect CE( I already installed another program a few minutes before). However, this time it said, " calculator is busy, please refresh contents." I refreshed a bunch of times and nothing happened. I decided to put the program in anyway and it started downloading. But in the middle of the process, it said ERROR, TI 84 Plus CE stopped talking to TI Connect CE, Please refresh, re-plug and try again. I did everything they said and it still didn't work. I tried re-installing TI Connect CE, re-plugging the cable a billion times and nothing worked. Is there a way I can fix it or is there something wrong with my computer( it is really old)? Thank You
Have you tried resetting your calculator and turning your computer on and off?
it worked
  
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