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Newbie


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Joined: 23 Jan 2004
Posts: 2247

Posted: 15 Mar 2009 01:44:19 pm    Post subject:

I get a message on startup that says "System Battery Voltage Low Press F1 to Continue and F2 to enter setup" I replaced the CMOS battery and I still get this message. What should I do? I've retried seating the battery, made sure it was in the way it was suppose to be but nothing seems to work. I also made sure I replaced the battery with the right specifications. It's not causing a problem to my computer other than needing to press F1 every time I start the computer up which is annoying.
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magicdanw
pcGuru()


Calc Guru


Joined: 14 Feb 2007
Posts: 1110

Posted: 15 Mar 2009 11:07:02 pm    Post subject:

Is it a laptop? Are you sure it's referring to a problem with the CMOS battery and not the main battery?
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Newbie


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Joined: 23 Jan 2004
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Posted: 16 Mar 2009 01:27:27 pm    Post subject:

This is a desktop.
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Newbie


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Posted: 23 Mar 2009 05:27:17 pm    Post subject:

Thou hast no responses for thy problem?

If no solution is in order, does anyone know of a way to turn off error reporting on something like this, because honestly the low voltage of the CMOS battery hasn't caused me any problems. I've check my bios but have only found an option for keyboard error reporting and nothing else. Suggestions?
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magicdanw
pcGuru()


Calc Guru


Joined: 14 Feb 2007
Posts: 1110

Posted: 23 Mar 2009 05:35:45 pm    Post subject:

I would connect an unused PSU output to the battery socket. This way, there will always be plenty of voltage to make the motherboard happy, except when the computer is turned off, in which case no one cares about the motherboard's complaints. :P

[/sarcasm]
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Newbie


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Posted: 23 Mar 2009 05:44:16 pm    Post subject:

LMAO. :biggrin: If it were possible to plug a PSU into the battery socket that would be awesome. But that wouldn't make sense considering it needs the power for when the computer is turned off: ie the only way to achieve this at the moment is by the battery. Anyway I gave it a new battery and it should be happy but for some reason it isn't. The power supply is more than ample? Maybe. Maybe I should remove some PCI cards and see what happens. If that's the case I wasted $5 replacing the battery. LOL

Edit: Well I pulled a lot of things that would draw power on startup, but no good. I'm outta ideas. Maybe the battery slot got damaged somehow?


Last edited by Guest on 23 Mar 2009 05:47:58 pm; edited 1 time in total
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magicdanw
pcGuru()


Calc Guru


Joined: 14 Feb 2007
Posts: 1110

Posted: 23 Mar 2009 07:44:18 pm    Post subject:

The battery slot being damaged theory could be correct. If you have a multimeter, you could connect it to either side and check if it registers a good connection.

[/sarcasm]
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NETWizz
Byte by bit


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Joined: 20 May 2003
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Posted: 24 Mar 2009 01:20:05 pm    Post subject:

It is a Dell Computer with a bad motherboard. Likely an Optiplex GX270 or something from that era. I.e. Pentium 4 ZIF Socket 478 @ 2.4 to 3.0 Ghz and standard DDR Ram.

The capactiors probably look like this too:


Your best bet is to call Dell and have them replace the motherboard under the extended warranty making reference to bulging/leaking capacitors and the Technical Service Bulletin.

You cannot disable the message, but if you turn off "Report Keyboard Errors," it will not force you to press F1 to continue or F2 to enter setup.

Good Luck

Justin
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lordofthegeeks


Advanced Member


Joined: 13 Jul 2007
Posts: 280

Posted: 24 Mar 2009 01:28:49 pm    Post subject:

@netwizz
What is really funny is my dad has one and the motherboard is fine.
The power suply failed on it a while back though and had to be replaced.
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Newbie


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Joined: 23 Jan 2004
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Posted: 24 Mar 2009 02:25:17 pm    Post subject:

NETWizz wrote:
It is a Dell Computer with a bad motherboard. Likely an Optiplex GX270 or something from that era. I.e. Pentium 4 ZIF Socket 478 @ 2.4 to 3.0 Ghz and standard DDR Ram.

The capactiors probably look like this too:


Your best bet is to call Dell and have them replace the motherboard under the extended warranty making reference to bulging/leaking capacitors and the Technical Service Bulletin.

You cannot disable the message, but if you turn off "Report Keyboard Errors," it will not force you to press F1 to continue or F2 to enter setup.

Good Luck

Justin


Thanks for your reply. I have a Dell XPS 600 that I bought in April of 2006. Do you believe they would replace the motherboard under an extended warranty.

Edit: I check the capacitors and they look fine. BTW my computer has DDR2 ram. And it's not a socket 478 because it has a 3.0 gHz dual core processor.

This is my motherboard: http://cgi.ebay.com/Dell-XPS-600-Motherboa...4QQcmdZViewItem

Scroll to the bottom.


Last edited by Guest on 24 Mar 2009 02:35:18 pm; edited 1 time in total
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NETWizz
Byte by bit


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Joined: 20 May 2003
Posts: 2369

Posted: 25 Mar 2009 01:03:01 am    Post subject:

Your system was probably not affected by the Tech Service Bulletin. You could call and ask Dell 1 800 WWW DELL

Here is your tech service manual:
http://support.dell.com/support/edocs/syst...en/SM/index.htm
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